UK Delivery

WHERE DO WE DELIVER TO?

We deliver throughout the United Kingdom and the European Union. All UK delivery charges are enabled based on Destination in the checkout. Alternatively you can collect orders from our stores in West London at no charge. We can also send wine to selected destinations outside the EU; for further information on international deliveries please contact us on contact@thegoodwineshop.co.uk or call 020 3489 5610. 

WHEN WILL YOUR ORDER BE DELIVERED?
All orders should be delivered within 2-4 working days unless we advise you otherwise. Delivery will take place on Monday to Friday between 9am and 5.30pm. There is a surcharge for weekend deliveries.

CAN I RECEIVE MY GOODS AT AN ALTERNATE ADDRESS?
Yes of course - just enter the relevant delivery address at checkout. If you are a regular customer then it is best to set up all your delivery addresses in your account and then they will all be available at checkout. We do require phone numbers for all addresses to ensure accurate and timely delivery. If you are visiting from overseas and would like your order delivered to your hotel on a specific day - please feel free to enter the hotel address and your arrival-departure dates.

WHAT HAPPENS IF I AM NOT THERE TO ACCEPT THE DELIVERY?
If you are not going to be there to receive the delivery of your wine, don’t worry. You can either designate a safe place for the delivery in the “Special Delivery Instructions” section of the checkout (for example: leave at back of the house or leave with neighbour) or our courier will make contact to enable alternative delivery options for you. Please note if you choose to have your order left with a neighbour or put outside your premises and not signed for we cannot hold any responsibility for loss or damage.

WHAT ARE YOUR DELIVERY CHARGES?

  • MAINLAND UK
    - £15 for orders below £75
    - £9.99 for orders over £75 and below £125
    - Free for orders over £125
  • SCOTTISH HIGHLANDS AND UK ISLANDS Scottish (Highlands and Islands Postcodes begin with -
    IV, HS, KA27-28, KW, PA20-49, PA60-78, PH17- 26, PH30-44, PH49-50, ZE.)
    - £12.50 for orders up to £250
    - Free for orders over £250
  • Northern Ireland (Northern Ireland postcodes begin with - BT, IM, TR21-25)
    - £25 per 12 bottles

If you have any special delivery requirements please call (020 3489 5610) or e-mail us at contact@thegoodwineshop.co.uk